Travelling with your own vehicle by train safe and relaxed – is that possible?
It is! The BTE AutoReiseZug runs between Hamburg and Loerrach (near Basel).
Whether you plan your holiday on Germany’s coasts, in Scandinavia, the Swiss Alps, in France or Italy: With the BTE AutoReiseZug between Hamburg and Loerrach you can look forward to a safe and relaxed journey over night – with your vehicle in your luggage.
You make the best of your holiday from the first to the last minute.
Over night you can pass long distances, traffic jams or bad weather. So you avoid the stressful driving on the highway and your vacation begins at the very beginning. Make yourself comfortable in your compartment. Your vehicle travels safely on the vehicle transport vehicle with all your luggage.
A special treat also for those who are traveling by vintage car or motorcycle to the most
beautiful tours. Protect your vehicle, your nerves and stay mobile at your holiday destination.
+++ CURRENT INFORMATION +++ CURRENT INFORMATION +++ CURRENT INFORMATION +++
Dear BTE AutoReiseZug customers,
in the current season, we will run our trains as planned, provided that no more corona-related impacts will cause further restrictions
in the European or German freedom of travel.
Nevertheless, we completely understand all customers who are concerned about whether and how your journey can even take place this year.
If you have any questions about an existing or planned booking, please contact our customer service team with your booking number.
Please send us an e mail preferably to firstname.lastname@example.org
Our colleagues of the customer service team can only be reached personally to a limited extent due to many daily requests and our precautional
measures, such as a reduced number of employees in the office as well as work from the home office.
We will get in touch with you as soon as possible and handle your request individually with you.
We ask for your understanding if this takes a little longer than usual in the current situation.
Thank You. Your BTE AutoReiseZug team
+++ INFORMATION FOR CUSTOMERS ON THE TRAIN +++ INFORMATION FOR CUSTOMERS ON THE TRAIN +++
For your safety and the safety of our service team, we ask all customers and partners to follow some rules for a safe and healthy season.
– Keep your distance from fellow travelers with whom you are not booked together and our service team.
– Wash your hands regularly and thoroughly.
– Use a mouth and nose cover outside your compartment.
– Compartment assignments of single-seat bookings that are not made in one booking will be avoided as good as possible according
the utilization of the train, but cannot be ruled out entirely. We recommend bookings of compartments for sole use.
– All our customers and service team members receive personal hygiene equipment with mouth protection, disinfectants, etc.
– When cleaning our wagons, there are increased requirements for the additional disinfection of the common accessible rooms.
We wish a safe journey and a relaxing holiday to all our customers – stay healthy!
Everything worth knowing for your holiday planning 2020.
Your travel days
For your planning you can choose from 128 travel days in total.
Especially in the summer season we offer an attractive amount of travel days for you to choose from for your holiday plannings.
Your planning safety
Especially in the holiday season the trains are fully booked quickly.
Therefore we recommend to early bookings to secure a place for your desired travel day.
All shown days until October 2020 can be booked already. The daily updated price for your chosen train is shown in the booking system
at the end of the first booking page.
In season 2020 the BTE AutoReiseZug runs on the yellow marked days.
There may be restrictions due to the current situation. All days you can choose from are shown in the online booking.
Especially With the FlexService you get more possibilities should something not work out as planned in your holiday planning.
You once can change your travel day free of charge to any other travel day, as long as places are available and only need to pay
the difference for a more expensive day.
You benefit from more favorable cancellation conditions, should you not be able to use your booking at all.
ADAC members save 15 euros per booking and route
The discount is granted when booking a combined passenger and vehicle journey, with the ADAC member
as part of the group. The discount can´t be combined with other promotions and is only valid in combination
with a valid ADAC card in the name of the booking participant.
The discount applies per booking and direction (regardless of the number of people).
How to book
Book by phone at +49 (0) 911 – 240 388 – 22 or online with your ADAC membership number.
When booking online, the member number must be entered in the field „Your message to us / ADAC member number“.
The discount is granted afterwards and sent to you with an updated booking confirmation, reduced by the member benefit.
We hope you now enjoy planning an booking your holiday an we look forward to welcoming you as our guest on board soon.
Klick here for your direct online booking.
BTE AutoReiseZug makes for a comfortable journey in every way.
Would you prefer to travel in complete privacy
with your own compartment?
Or would you like to travel conveniently and economically in a compartment shared with others?
Whether with children or alone, whether as a group or as passengers with reduced mobility, you’ll find just the right option among our comfort classes, which all share one thing in common: they’ll ensure you have a pleasant journey.
Brochure with all necessary information
Sleeper compartments provide you with a comfortable space for your personal use.
Couchette compartments offer a comfortable and affordable accommodation. Book as a family or
CouchettePlus compartments offer all advantages
Loading and travel times
Hamburg-Altona -> Loerrach
The conditions of carriage for the use of the BTE AutoReiseZug (25.09.2019) can be viewed directly here.
Refunds in case of delay or failure of a BTE AutoReiseZug
If you have inconvenience caused by delay or failure of a BTE AutoReiseZug, we apologize for this and offer you compensation
according to our conditions of carriage.
To get your compensation or reimbursement in an easy way, use this passenger rights form.
You can print the form, fill it out and send it to us with the required documents by post.
If you have any questions please don’t hesitate to contact us by phone at +49 (0) 911 – 240 388 – 22.
You can reach us Monday to Friday from 09:00 – 17:30 (currently available to a limited extend only)
or at any time by e-mail at email@example.com
If you can´t get in contact with us by phone personally we will call you back.